Turning a sales overhead into a sales advantage
Optimizing Asset Integrity Audits
It might be stating the obvious, but companies that produce products for sale survive or fail on their ability to sell those products. Plenty of great products fall by the wayside without an avenue to market. And the avenue to market is the sales organization.
When it comes to asset management the information requirements of Operators are an overhead to Manufacturers of products.
The sales organization of a Manufacturer is the engine of growth for that business. If we can turn the information requirements for Operators into a sales advantage for Manufacturers then an overhead becomes an advantage.
Plant Manager’s challenge – inspecting for asset obsolescence
An essential part of any asset integrity program is an audit to collect information about the assets that are physically installed in the plant.
It is often difficult to find the people with the skills required to carry out an asset audit, and it is costly to have these people on-site – especially for offshore and other remote locations.
Solutions that allow more efficient information collection and on-line collaboration with experts lower the skills required for the audit and allow audits to be completed in a shorter time, resulting in higher quality and lower costs.
Temporal Information for Assets & Products
Years ago I was involved in a team working through a number of maintenance improvement initiatives for an Operator that we thought were quite innovative.
When we put our initiatives to the Plant Manager of the client’s largest processing plant he dismissed most of them because they didn’t help him with his largest problem – obsolescence. Inspecting the asset won’t tell you if the Manufacturer still supports it.
Asset Information Handover – Time for a change?
Temporal information is information whose validity is defined by a start and end date. On my business card this might be the date I started working for the company and it will be valid until such time as I am no longer employed by that company.
Assets & products are two sides of the one coin – the asset being the Operator’s view and the product being the Manufacturer’s view. Each stores temporal information that is of interest to the other but both currently rely on a handover mechanism that assumes the information is static.
A Social Network connecting Assets & Products allows temporal information to be shared and other forms of collaboration to be enabled.
Not that long ago handover meant a big box of paper drawings and manuals being handed over from Manufacturer, to Contractor, to Operator. As the Operators have sought to manage assets in increasingly intelligent ways the handover requirement has shifted from paper to digital.
Whilst the handover format might have changed, the handover process itself is still largely the same as it was with the big box of drawings.
However, today we have powerful networks that allow us to take a fresh look at how we share all types of information like never before. Harnessing the power of these networks for asset information provides the opportunity to share through the life cycle rather than a one time hand over.